What if the document cannot be found?
No serious researcher guarantees that a specific record will be found, and transparency is a principle at Mnésis. You receive a clear report of what was searched, where, what was found, what was not, and which hypotheses remain open. If you have already spent years and money with firms that promised and did not deliver, that honesty is the difference.
My family does not know the ancestor's town of origin. Can you still research?
Yes. That is precisely our specialty. The place of origin is the single most sought-after piece of information, and our archive of more than 800,000 immigrant records was built to answer exactly that question, alongside research in archives across the Americas and Europe.
How does the initial diagnosis work?
You tell us what your family knows: names, stories, the documents you already have, and send us whatever is available. We run a preliminary analysis and come back with an assessment of viability and a quote, before you commit to anything.
How long does the research take?
It depends on the case. When the place of origin is already known, research tends to be faster. Changed names, late registration, or an unknown origin require more steps. The estimated timeline comes with the quote, after the preliminary analysis.
Do you handle the citizenship process itself?
Yes. We conduct the citizenship process end to end through our legal team, from the documentary investigation and the organization of the file to the application before the authorities. We also act as the technical research partner for more than eighteen citizenship and immigration firms that entrust their cases to Mnésis.
Do you work with clients outside Brazil?
Yes. We work remotely, by WhatsApp and online meetings, with clients across the Americas, Europe, and beyond. The fieldwork happens where the records are: the registries, parishes, and archives of Portugal, Spain, Italy, Germany, and the other jurisdictions that hold them.
